For the purposes of this Terms and Conditions, the following words and expressions shall have the meanings assigned to them except where the context otherwise requires:-
"AmBank" means AmBank (M) Berhad (Company No: 8515-D) a company incorporated in Malaysia under the Companies Act 1965 and having its registered address at Level 22, Bangunan AmBank Group, No. 55 Jalan Raja Chulan, 50200 Kuala Lumpur.
"AmBank Group" means all the related Corporations and Associate Corporations of AmBank whether incorporated inside or outside Malaysia, existing now or in the future and reference to "AmBank Group" in this Terms and Conditions herein, shall include all or any entity within the AmBank Group.
"Eligible Participants" means all newly registered and existing AmOnline users and customers who are qualified to participate in this Promotion and conduct e-commerce transaction(s) via AmOnline during this Promotion Period and individual(s) and/or person(s) as stipulated herein.
"The Promotion" means "AmOnline - Rakuten.com.my Promotion" organised jointly by AmBank and Rakuten Malaysia Sdn Bhd in accordance to the Terms and Conditions stipulated herein ("the Promotion").
"Rakuten.com.my" means an e-commerce online shopping website operated by Rakuten Malaysia Sdn Bhd to offer products or services.
"Organisers" mean E-Business Department from AmBank and Rakuten Malaysia Sdn Bhd.
Words denoting person shall include living persons, and if and where applicable, anybody or persons incorporated or unincorporated. Words importing the singular shall also include the plural and vice-versa. Words importing the masculine gender shall include the feminine and neuter gender.
2. Promotion Period
The Promotion shall commence from 6.00am on 1st February 2013 and shall be valid until 11.45pm on 31st March 2013 ("Promotion Period") or such other period(s) which shall be determined at the sole and absolute discretion of AmBank and Rakuten.
The Promotion is open to all new and existing AmOnline users and AmBank Credit Card customers during this Promotion Period. (Hereinafter collectively referred to as 'Eligible Participants').
Employees of AmBank Group are eligible to participate in this Promotion except the following:- 3.2.1 Permanent and/or contract employees and their immediate family members (spouses, children and parents) of the following departments:
- E-Business Department
- Group Corporate Communications Marketing, Retail Finance, Legal and Audit who are directly involved in the Promotion.
3.2.2 Representatives, vendors and/or agents (including advertising and promotion agents) of AmBank Group (including its subsidiaries and related Companies) and their immediate family members (spouses, parents and children).
Employees, representatives, vendors and/or agents (including advertising and promotion agents) of Rakuten Malaysia Sdn Bhd (including its subsidiaries and related companies) and their immediate family members (spouses, children and parents) are not eligible to participate in this Promotion.
4. Mechanics and Conditions
4.1 Mechanics 4.1.1 The Promotion mechanics are as follows:
- The Promotion will be conducted based on number of entries. Each minimum purchase of RM13.00 and multiples thereof is eligible for one (1) entry. Example: For purchase of RM32.50 is entitled for two (2) entries, for purchase of RM18.90 is entitled for one (1) entry and for purchase of RM39.00 is entitled for three (3) entries.
- The higher the amount of Eligible Participant's purchases, the higher the number of entries they will receive.
- Entries gained from multiples purchases will be accumulated for the selections process.
- Fifty three (53) winners will be selected from all eligible entries performed via AmOnline in Rakuten.com.my.
4.2 Conditions 4.2.1
To be eligible to gain entry(s) in the Promotion, the following conditions must be fulfilled:-
- Payment to Rakuten.com.my purchases via AmOnline or AmBank Credit Card at minimum purchase price of RM13.00.
- Purchases must be made by logging in as a Rakuten member.
- Each customer is only entitled to win one (1) prize.
5.1 The prizes given will be as below: First prize
1 winner x one (1) unit of Panasonic 50"LED TV
1 winner x one (1) unit of Samsung Galaxy S3
1 winner x one (1) unit of Asus Nexus 7 Tablet
Fifty (50) x RM100.00 Rakuten Super Points
5.2 Prizes shall be given within six (6) weeks from the date of the winners' announcement date.
The organisers have the full right and discretion to substitute and/or change the prize(s) with items of similar retail value with prior notice to the Eligible Participants.
6. Selection of Winners
Subject to any changes with prior notice as determined by AmBank at its sole and absolute discretion, the selection mechanism or process to be used to determine the winners are as follows:-
6.1 Selection Mechanism/Process 6.1.1
Each e-commerce transaction of minimum RM13.00 is eligible for one (1) entry. The total number of entries will be collated by AmBank's internal system at the end of the Promotion Period. The potential winners will be shortlisted via a pre-determined system-based selection methodology. Subsequently:-
AmBank shall contact the potential winners during office hours (between 9.00am till 6.00pm) from, Monday to Friday or at any time it deems appropriate via telephone.
Successfully contacted potential winners are required to answer a question posted by AmBank'
s Contact Centre Representative.
Should there be a case where potential winners are unable to answer the question correctly; the next potential winner will be selected to answer the question. The potential winner who answers the question correctly shall be selected as the winner(s) respectively
Telephone call(s) made to the potential winners will be based on the latest telephone number(s) provided to AmBank and maintained in AmBank's records.
It shall be the Eligible Participant's responsibility to ensure that the contact details provided are current and updated with AmBank.
AmBank shall not be held liable in the event the potential winners cannot be contacted for whatsoever reasons.
The announcement of the winners shall be made on AmBank's Corporate Website, www.ambankgroup.com and Rakuten Malaysia Sdn Bhd's Corporate Website, www.rakuten.com.my after the Promotion ends.
For three (3) main prizes, winners are required to claim the same along with the Confirmation Letter from the selected AmBank's branch within two (2) months from the announcement date.
No extension of the validity of the prize is permitted and prize(s) which are not claimed by the winner within the stipulated period shall be forfeited. Winner will be informed on this condition during the phone call.
Fifty (50) RM100.00 Rakuten Super Points will be credited into winner's account at www.rakuten.com.my by Rakuten Malaysia Sdn Bhd management.
Notwithstanding clause 6.1, organisers shall have the right and absolute discretion to vary/ revise/ amend the Selection Mechanism/ Process as it deems fit at any time with prior notice to the Eligible Participants for such purposes.
7. General Rules
By participating in this Promotion, all Eligible Participants consent to and agree to be bound by the Terms and Conditions herein, and the decisions of AmBank and/or the organizers and judges.
All transactions as recorded by AmBank shall be final and conclusive.
AmBank's decision on all matters relating to this Promotion shall be final and binding on all Eligible Participants and winner(s) of this Promotion and no further correspondence or appeal will be entertained.
Pursuant to and as far as the relevant laws permit, AmBank shall have the right to use, publish or display in any form as it deems necessary and appropriate the Eligible Participants' details (including but shall not be limited to) the name(s), picture(s), identification number(s) and city of residence(s)) of the Eligible Participants or marketing, advertising and publicity purposes. By participating in this Promotion, the Eligible Participants hereby expressly consent to and agree for AmBank to exercise the aforesaid rights. The Eligible Participants shall have the discretion to access and update their personal details by notifying AmBank in writing throughout the Promotion Period.
7.5 Under no circumstances will AmBank be liable for any loss or damages, including without limitation to, loss of income, profits, goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties, howsoever arising whether in contract, tort, negligence or otherwise, in connection with the prizes and/or this Promotion. The winner(s) and their personal representatives voluntarily accept all risk and hereby agree to indemnify and hold AmBank harmless against any claim or claims whether from the winner himself or any third parties arising out of any accident or incident resulting to any loss or damage including bodily injury which leads to permanent disability or death in connection with the prizes.
AmBank's employee has no authority to make or give any representation or warranty whatsoever in respect of the Promotion. AmBank shall not be liable for any information published in any mass media, marketing and/or advertising materials without AmBank's authorisation.
AmBank shall have the right and absolute discretion to vary, amend, delete or add to any of these Terms and Conditions herein contained, in whole or in any part from time to time including to vary the Promotion's tenure as it deems necessary and appropriate with prior notice via AmBank's AmOnline website or notices at AmBank's branches.
AmBank shall have the absolute right and discretion to disqualify any Eligible Participant from participating in this Promotion if it finds that or determines that the said Eligible Participant has provided untrue information or acted fraudulently in any manner during the entry process or throughout the Promotion Period. Similar rights of AmBank shall also be applied in the event of breach or potential breach of the Terms and Conditions herein by the Eligible Participant.
The Eligible Participants shall not be entitled to claim for any compensation from AmBank for any losses and damages suffered or incurred by the Eligible Participants due to any amendments, alterations or modifications of the Terms and Conditions and cancellation, termination or suspension of this Promotion. AmBank shall not be liable for any representations, injuries, loss or damages incurred directly or indirectly by the Eligible Participants due to the former's participation in the Promotion and/or action or omission of AmBank.
AmBank shall not be liable for any default in respect of the Promotion due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm, technical or system failures or any event beyond the reasonable control of AmBank.
All terms and conditions stipulated herein, shall be governed by and construed in accordance with the laws of Malaysia.
Unless expressly stated otherwise, these Terms and Conditions shall prevail over any other provisions and/or representations contained in any other notices/promotional/advertising materials of this Promotion.
The Eligible Participant is required to visit AmBank's corporate website at www.ambankgroup.com for the latest version of these Terms & Conditions (if any).