For the past months Rakuten Malaysia has been inundated with issues pertaining fraudulent off line cheque payments for purchases by customers via Rakuten Malaysia website. As such Rakuten Malaysia have taken the decision to discontinue its offline cheque payment service as at 1/7/2014. This discontinuance will be for an indefinite period of time.
Any/all payments into Rakuten Malaysia account via cheque will not be regarded as good payment by Rakuten Malaysia and any order placed will be considered void and refunds will be provided to customers after seven (7) working days.
Please note that all other current modes of payment will still be available i.e. credit card, internet banking and Celcom Air-Cash. We do regret any/all inconvenience caused due to the service discontinuance.